🔒 Data & Privacy

bij365 Privacy Policy

Your privacy matters to bij365. This Privacy Policy explains exactly what personal data bij365 collects from Bangladesh players, how it is used, who it is shared with, and how you can control your own data. We keep it plain and honest — no legal jargon designed to confuse.

Last updated: 1 January 2025
Your Data, Protected
bij365 uses 256-bit SSL encryption on all data. We never sell your personal information to third parties — ever.

How bij365 Protects Your Privacy

Six core privacy commitments that bij365 makes to every Bangladesh player on the platform.

256-Bit SSL Encryption

Every piece of data transmitted between your device and bij365 is protected by industry-standard 256-bit SSL encryption. Your account details, payment information, and personal data are always encrypted in transit.

No Data Selling — Ever

bij365 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your bij365 account and improve your experience on the platform.

Secure Payment Data

Your bKash, Nagad, and Rocket payment details are processed securely and never stored on bij365 servers in full. Payment data is handled by certified payment processors with their own strict security standards.

You Control Your Data

bij365 gives you full control over your personal data. You can request access to the data bij365 holds about you, ask for corrections, or request deletion of your account data at any time by contacting support.

Minimal Data Collection

bij365 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Clear Data Retention

bij365 retains your personal data only for as long as necessary to provide the service and meet legal requirements. When data is no longer needed, it is securely deleted from bij365 systems.

Your Data Rights at bij365

As a bij365 player in Bangladesh, you have clear rights over your personal data. Here is what you can ask bij365 to do at any time.

Right to Access

Request a copy of all personal data bij365 holds about you. We will provide it within 30 days of your request.

Right to Correction

If any personal data bij365 holds about you is inaccurate, you can request a correction at any time through your account settings or by contacting support.

Right to Deletion

You can request deletion of your bij365 account and associated personal data. Some data may be retained where required by law.

Right to Object

You can object to bij365 processing your data for certain purposes, including direct marketing communications.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Restrict Processing

In certain circumstances, you can ask bij365 to restrict how your data is processed while a dispute or correction request is being resolved.

Summary: bij365 collects only the data needed to run your account and process payments. We never sell your data. You can request access, correction, or deletion of your data at any time by emailing [email protected].

01 Who We Are

bij365 is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "bij365", "we", "us", or "our", it means the bij365 platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the bij365 website, mobile application, and any communications between bij365 and its players. By registering a bij365 account or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how bij365 handles your personal data, you can contact us at any time at [email protected]. We aim to respond to all privacy-related enquiries within 48 hours.


02 Data We Collect

bij365 collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically when you interact with bij365.

Data you provide directly:

  • Full name and date of birth (required for account registration and age verification)
  • Mobile phone number linked to your bKash, Nagad, or Rocket account
  • Email address (used for account communications and support)
  • Identity verification documents, if requested during the KYC process
  • Communications you send to bij365 support, including chat logs and emails

Data collected automatically:

  • Device type, operating system, and browser information
  • IP address and approximate geographic location
  • Pages visited on bij365, time spent, and navigation patterns
  • Game activity, including bets placed, games played, and session duration
  • Transaction history, including deposits and withdrawals
Note: bij365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
Data Type Purpose Required?
Name & Date of Birth Account registration, age verification Yes
Mobile Number Payment processing, account security Yes
Email Address Account communications, support Yes
Device & IP Data Fraud prevention, security monitoring Automatic
Game Activity Responsible gaming monitoring, platform improvement Automatic
Identity Documents KYC verification for large withdrawals If requested

03 How We Use Your Data

bij365 uses your personal data only for legitimate purposes directly related to operating the platform and serving Bangladesh players. Here is a clear breakdown of how your data is used:

  • Account management: To create, maintain, and secure your bij365 account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, in line with bij365's responsible gaming commitments.
  • Platform improvement: To analyse how players use bij365 and improve the platform's performance, design, and game selection.
  • Legal compliance: To meet any legal or regulatory obligations that apply to bij365's operations.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers and bonus information.
Marketing communications: bij365 will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting [email protected] or updating your account preferences.

04 Legal Basis for Processing

bij365 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the bij365 service you have signed up for, including account management and payment processing.
  • Legal obligation: bij365 is required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: bij365 processes some data based on legitimate business interests, such as fraud prevention, platform security, and improving the player experience — provided these interests do not override your privacy rights.
  • Consent: Where bij365 relies on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time.

05 Payment Data

bij365 takes the security of payment data extremely seriously. All deposits and withdrawals on bij365 are processed via bKash, Nagad, and Rocket. When you make a payment, your transaction is handled directly by your chosen mobile financial service provider.

bij365 does not store your full bKash, Nagad, or Rocket account credentials on its servers. Payment data is processed through secure, encrypted channels and bij365 retains only the transaction reference information necessary to maintain accurate account records and resolve any payment disputes.

  • All payment transactions are encrypted using 256-bit SSL technology.
  • bij365 never asks for your mobile banking PIN or full account password.
  • If you receive any communication claiming to be from bij365 and asking for your payment credentials, treat it as fraudulent and contact bij365 support immediately.
Security reminder: bij365 staff will never ask for your bKash, Nagad, or Rocket PIN. If anyone contacts you claiming to be bij365 support and requests payment credentials, do not respond — report it to [email protected] immediately.

06 Cookies & Tracking

bij365 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help bij365 remember your preferences, keep you logged in, and understand how players use the platform.

Types of cookies bij365 uses:

  • Essential cookies: Required for the bij365 platform to function. These cannot be disabled as they are necessary for account login, session management, and security.
  • Analytics cookies: Help bij365 understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you do not have to set them every time you visit.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the bij365 platform. bij365 does not use third-party advertising cookies or share cookie data with advertisers.


07 Data Sharing

bij365 does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only with parties who are bound by strict confidentiality and data protection obligations.

  • Payment processors: Your mobile number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals.
  • Identity verification providers: If KYC verification is required, your identity documents may be shared with a certified verification service to confirm your identity.
  • Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection services to protect bij365 and its players from fraudulent activity.
  • Legal authorities: bij365 may be required to disclose personal data to law enforcement or regulatory authorities if required by law or a valid legal order.
  • Business transfers: In the event of a merger, acquisition, or sale of bij365, player data may be transferred to the new operator. Players will be notified of any such transfer in advance.
Our commitment: bij365 will never share your personal data with third-party marketers, data brokers, or any party that intends to use it for commercial purposes unrelated to your bij365 account.

08 Data Retention

bij365 retains your personal data for as long as your account is active and for a reasonable period thereafter to meet legal and regulatory obligations. The specific retention periods bij365 applies are as follows:

  • Account data: Retained for the duration of your bij365 account and for up to 5 years after account closure, as required for legal and compliance purposes.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping requirements.
  • Support communications: Retained for up to 2 years from the date of the last communication, to assist with any follow-up enquiries or disputes.
  • Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When personal data is no longer required, bij365 securely deletes or anonymises it so that it can no longer be associated with you as an individual.


09 Data Security

bij365 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and bij365 servers.
  • Secure, access-controlled server infrastructure with regular security audits.
  • Two-factor authentication options for player accounts to prevent unauthorised login.
  • Regular staff training on data protection and security best practices.
  • Strict internal access controls ensuring only authorised bij365 staff can access player data, and only where necessary for their role.

While bij365 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your bij365 login credentials with anyone.


10 Your Rights

As a bij365 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bij365 at [email protected]. We will respond within 30 days.

  • Access: Request a copy of the personal data bij365 holds about you.
  • Correction: Ask bij365 to correct any inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Objection: Object to bij365 processing your data for direct marketing or other purposes based on legitimate interests.
  • Portability: Request your data in a structured, machine-readable format.
  • Restriction: Ask bij365 to restrict processing of your data in certain circumstances.
  • Withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

11 Children's Privacy

bij365 is strictly an 18+ platform. bij365 does not knowingly collect personal data from anyone under the age of 18. If bij365 discovers that a player account belongs to a person under 18, the account will be closed immediately and any personal data associated with it will be deleted.

If you believe a minor has registered a bij365 account, please contact [email protected] immediately. bij365 will investigate and take appropriate action as quickly as possible.


12 Policy Updates

bij365 may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or best practices. When material changes are made, bij365 will notify registered players via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "last updated" date. Continued use of bij365 after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.


13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bij365 handles your personal data, please get in touch with the bij365 support team:

  • Email: [email protected]
  • Live chat: Available 24/7 via the bij365 website and app
  • FAQ: Visit the FAQ page for answers to common questions

bij365 is committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.

Your Privacy is Safe with bij365

bij365 is Bangladesh's most trusted gaming platform — built on transparency, fair play, and genuine respect for player privacy. Join thousands of Bangladesh players who trust bij365 with their gaming experience.

Questions about your data? Read our FAQ or review our Terms and Conditions.